Privacy Policy for HEAVEN CYPHER EMPIRE TECH Ltd

1. Introduction

Welcome to HEAVEN CYPHER EMPIRE TECH Ltd Our privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or physical store in Kigali, Rwanda, and when you make purchases online or in-store.

By accessing our services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our services.

2. Information We Collect

a. Information You Provide:

• Full Name
• Contact Details (email address)
• Payment Information (processed securely through third-party payment providers)
• Billing and Shipping Address

b. Automatically Collected Information:

• IP Address
• Device and Browser Information
• Cookies and Usage Data

c. Transaction Details:

• Purchase History
• Payment Confirmation
• Delivery Preferences

3. How We Use Your Information

• Process and fulfill your orders.
• Confirm payments before shipping items.
• Provide customer support and respond to inquiries.
• Improve our website and services.
• Prevent fraud and ensure secure transactions.
• Send updates, promotions, and newsletters (if you opt-in).

4. Payment and Shipping Policy

Payment Requirement: We only ship items after confirming that full payment has been received in our bank account or through other accepted payment methods for online orders.

Shipping Confirmation: Customers will receive a shipping confirmation email or SMS with tracking details once their payment has cleared.

Local Pickup Option: Customers in Kigali, Rwanda, may also choose to pick up their items directly from our physical store.

5. How We Share Your Information

We do not sell or rent your personal data. However, we may share information with trusted third parties under the following circumstances:

• Service Providers: Delivery companies and payment processors to fulfill orders.
• Legal Compliance: If required by law, court order, or legal process.
• Business Transfers: In case of a merger, sale, or transfer of assets.

6. Data Security

We implement security measures to protect your personal information from unauthorized access, alteration, or disclosure. These include:

• SSL Encryption for online transactions.
• Regular security audits.
• Secure storage of personal and payment data.

7. Cookies and Tracking Technologies

Our website uses cookies to:

• Enhance user experience.
• Track website performance.
• Offer personalized content and ads.

You may disable cookies in your browser settings, but some features may not function properly.

8. Your Privacy Rights

You have the following rights:

• Access the personal information we hold about you.
• Request corrections to inaccurate data.
• Request deletion of your data, subject to legal obligations.
• Opt out of marketing communications at any time.

To exercise these rights, contact us using the information below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to read their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices. Updates will be posted on this page, and the effective date will be revised.

11. Contact Us

For questions or concerns regarding this Privacy Policy, contact us at: HEAVEN CYPHER EMPIRE TECH Ltd
Address: Kigali-Rwanda, Nyarugenge, Makuza Peace Plaza
Street Av 48 KN-2nd, Floor, 12 Room
Phone: +250788308226
Phone:+250788355958
Email: avrahamlincolnprogramer@gmail.com
Email: shop@heavencypherempiretech.com